The Heat and Warmth Fund (THAW)
What to do next
Check online to see if applications are currently open or call to confirm eligibility before referring.
Source & verification
A suggested script — adapt it to your situation:
Hi, I need help paying my utility bills and was hoping you could help.
My name is [your name], and I'm interested in the Utility Assistance Program program.
I wanted to ask whether there are any requirements I should know about, such as Income verification usually required (varies securely by program)., Michigan residents?
I also wanted to confirm your current hours. I see Monday-Friday 8:00 a.m.-4:45 p.m. Is that still accurate?
And just to confirm — is this service free of charge?
What is the best way to get started? I see apply online or text/call for assistance.
Thank you so much for your help.
Always introduce yourself and ask to speak with someone who can help with your specific need.
Waitlist / Capacity: Daily submission quotas apply; intake can close early in the day.
Provides utility assistance to vulnerable Michigan residents, helping with gas, electricity, and sometimes water arrearages.
THAW - The Heat and Warmth Fund
THAW administers the Michigan Energy Assistance Program (MEAP) and provides direct utility bill payment assistance for heat and electricity…
Waitlist / Capacity: Funding limited; apply early in heating season
Wayne Metropolitan Community Action Agency
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Michigan Energy Assistance Program
State-funded program providing direct bill payment assistance for heat and electricity to low-income Michigan households. Administered by MD…
Waitlist / Capacity: Funding limited; apply early in heating season
Catholic Social Services of Washtenaw County
Provides emergency utility assistance (gas, electric, water) and one-time financial aid to income-eligible Washtenaw County residents facing…
Waitlist / Capacity: Funding limited; call as soon as notice received