Utilities AssistanceStatewide
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Utilities AssistanceStatewideVerified
MEAP - Energy and Utility Bill Assistance
Michigan Energy Assistance Program
What to do next
For utility shutoff prevention, have patient apply for SER through MI Bridges or local MDHHS office first, then contact THAW or local CAA.
Source & verification
A suggested script — adapt it to your situation:
Hi, I need help paying my utility bills and was hoping you could help.
My name is [your name], and I'm interested in the MEAP - Energy and Utility Bill Assistance program.
I wanted to ask whether there are any requirements I should know about, such as Up to 150% FPL typically; exact thresholds vary, Michigan residents?
I also wanted to confirm your current hours. I see Apply online 24/7; local office hours vary. Is that still accurate?
And just to confirm — is this service free of charge?
What is the best way to get started? I see apply online at newmibridges.michigan.gov for SER, or visit local MDHHS office; then contact local CAA.
Thank you so much for your help.
Always introduce yourself and ask to speak with someone who can help with your specific need.
Waitlist / Capacity: Funding limited; apply early in heating season
About this program
State-funded program providing direct bill payment assistance for heat and electricity to low-income Michigan households. Administered by MDHHS through local community action agencies. Must first complete SER (State Emergency Relief) application through MDHHS.
Hours: Apply online 24/7; local office hours vary
Service area: Statewide Michigan
Who this serves & eligibility
Population: Adults, Families, Seniors, Low Income
Age: All ages
Languages: EnglishSpanishArabicother
Income requirements: Up to 150% FPL typically; exact thresholds vary
Residency: Michigan residents
Other requirements: SER application required first
Documents needed: Utility shutoff notice|ID|proof of income|proof of residency
Insurance accepted: free
Cost: Free
How to access: Apply online at newmibridges.michigan.gov for SER, or visit local MDHHS office; then contact local CAA
Online and in-person application
Verified last checked Mar 29, 2026. Always call ahead to confirm.
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