Catholic Social Services of Washtenaw County
What to do next
Call 734-971-9781 for utility crisis assistance; have shutoff notice available
Source & verification
A suggested script — adapt it to your situation:
Hi, I need help paying my utility bills and was hoping you could help.
My name is [your name], and I'm interested in the CCWC Utility and Emergency Financial Assistance program.
I wanted to ask whether there are any requirements I should know about, such as At or below 200% FPL, Washtenaw County?
I also wanted to confirm your current hours. I see Mon-Fri 8:30am-4:30pm. Is that still accurate?
And just to confirm — is this service free of charge?
Thank you so much for your help.
Always introduce yourself and ask to speak with someone who can help with your specific need.
Waitlist / Capacity: Funding limited; call as soon as notice received
Provides emergency utility assistance (gas, electric, water) and one-time financial aid to income-eligible Washtenaw County residents facing shutoff or disconnection. Also provides MEAP application assistance and SER referrals.
SOS Community Services
Utility assistance intake through the SOS Family Resource Center.
Waitlist / Capacity: Funding and appointment availability may change
Salvation Army Washtenaw County
Limited emergency utility shutoff prevention and rent assistance for Washtenaw County residents. Requires a referral from MDHHS (SER - State…
Waitlist / Capacity: Funding is limited; not always available
Michigan Energy Assistance Program
State-funded program providing direct bill payment assistance for heat and electricity to low-income Michigan households. Administered by MD…
Waitlist / Capacity: Funding limited; apply early in heating season
THAW - The Heat and Warmth Fund
THAW administers the Michigan Energy Assistance Program (MEAP) and provides direct utility bill payment assistance for heat and electricity…
Waitlist / Capacity: Funding limited; apply early in heating season