Wayne Metropolitan Community Action Agency
What to do next
Call Wayne Metro at 313-388-9799 for utility assistance in Wayne County. Saturday hours available.
Source & verification
A suggested script — adapt it to your situation:
Hi, I need help paying my utility bills and was hoping you could help.
My name is [your name], and I'm interested in the Utility and Energy Assistance program.
I wanted to ask whether there are any requirements I should know about, such as Low-income; income eligibility screening at intake, Wayne County?
I also wanted to confirm your current hours. I see Mon-Fri 8am-6pm; Sat 9am-12pm. Is that still accurate?
And just to confirm — is this service free of charge?
What is the best way to get started? I see call Wayne Metro Connect Center 313-388-9799 or walk in Mon-Fri 8am-6pm, Sat 9am-12pm.
Thank you so much for your help.
Always introduce yourself and ask to speak with someone who can help with your specific need.
Wayne Metro provides utility and energy assistance for Wayne County residents, including weatherization, SER utility assistance, and program enrollment. Assists nearly 12,000 households per year. Saturday hours available.
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