THAW - The Heat and Warmth Fund
What to do next
For utility shutoff in Wayne County: apply for MDHHS SER at MI Bridges first, then call THAW at 800-866-8429.
Source & verification
A suggested script — adapt it to your situation:
Hi, I need help paying my utility bills and was hoping you could help.
My name is [your name], and I'm interested in the Energy and Utility Assistance program.
I wanted to ask whether there are any requirements I should know about, such as Low-income; income at or below MEAP thresholds, Wayne County and statewide?
I also wanted to confirm your current hours. I see Mon-Fri business hours. Is that still accurate?
And just to confirm — is this service free of charge?
What is the best way to get started? I see apply for MDHHS SER first (MI Bridges); then call or apply at thawfund.org.
Thank you so much for your help.
Always introduce yourself and ask to speak with someone who can help with your specific need.
Waitlist / Capacity: Funding limited; apply early in heating season
THAW administers the Michigan Energy Assistance Program (MEAP) and provides direct utility bill payment assistance for heat and electricity for low-income Wayne County households. Also assists with deliverable fuels, water utility costs, and energy efficiency services. Requires prior MDHHS SER application.
Wayne Metropolitan Community Action Agency
Wayne Metro provides utility and energy assistance for Wayne County residents, including weatherization, SER utility assistance, and program…
The Heat and Warmth Fund (THAW)
Provides utility assistance to vulnerable Michigan residents, helping with gas, electricity, and sometimes water arrearages.
Waitlist / Capacity: Daily submission quotas apply; intake can close early in the day.
Michigan Energy Assistance Program
State-funded program providing direct bill payment assistance for heat and electricity to low-income Michigan households. Administered by MD…
Waitlist / Capacity: Funding limited; apply early in heating season
Catholic Social Services of Washtenaw County
Provides emergency utility assistance (gas, electric, water) and one-time financial aid to income-eligible Washtenaw County residents facing…
Waitlist / Capacity: Funding limited; call as soon as notice received