Source: Western Washtenaw Area Value ExpressLast checked: Apr 1, 2026View source
A suggested script β adapt it to your situation:
Hi, I'm calling to ask about your services.
My name is [your name], and I'm interested in the Western Washtenaw Senior and Disability Transportation program.
I wanted to ask whether there are any requirements I should know about, such as Seniors and people with disabilities in western Washtenaw communities?
I also wanted to confirm your current hours. I see Call for hours, route availability, and advance-booking requirements. Is that still accurate?
What is the cost for this service?
What is the best way to get started? I see call the service to confirm eligibility, service area, and trip scheduling rules.
Thank you so much for your help.
Always introduce yourself and ask to speak with someone who can help with your specific need.
Waitlist / Capacity: Trips typically require advance reservation.
About this program
Community transportation service providing low-cost rides for seniors and riders with disabilities in Chelsea, Dexter, Manchester, Grass Lake, and nearby western Washtenaw communities.
Hours: Call for hours, route availability, and advance-booking requirements.
Location: Chelsea, 48118
Who this serves & eligibility
Population: Seniors, Adults, People with Disabilities
Languages: English
Residency: Seniors and people with disabilities in western Washtenaw communities.
Other requirements: Ride availability depends on destination, schedule, and service-area rules.
Documents needed: Ask what rider details and destination information are needed to schedule.
Insurance accepted: self_pay, not_applicable
Cost: Low-cost fares apply.
How to access: Call the service to confirm eligibility, service area, and trip scheduling rules.
Accessible transportation program serving western Washtenaw.
Verified last checked Apr 1, 2026. Always call ahead to confirm.
Also try these resources
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A-Ride Accessible Transportation
TheRide
Shared reservation-based accessible transportation service for riders whose disability prevents use of fixed-route bus service in the Ann Arβ¦
Waitlist / Capacity: Eligibility review can take up to 21 days per source
Ann Arbor, Washtenaw
Reservation line weekdays 8 a.m.-5:30 p.m.; weekends 8 a.m.-5 p.m.