Ann Arbor Area Transportation Authority (TheRide)
What to do next
Visit theride.org for routes/schedules; call 734-973-6500 for paratransit
Source & verification
A suggested script — adapt it to your situation:
Hi, I'm calling to ask about your services.
My name is [your name], and I'm interested in the TheRide - Fixed-Route Bus and ADA Paratransit Service program.
I wanted to ask whether there are any requirements I should know about, such as Low-income discount program available, Washtenaw County service area?
I also wanted to confirm your current hours. I see Service 5am-midnight daily; customer service Mon-Fri 7am-7pm. Is that still accurate?
What is the cost for this service?
What is the best way to get started? I see call_or_online.
Thank you so much for your help.
Always introduce yourself and ask to speak with someone who can help with your specific need.
Fixed-route bus service throughout Ann Arbor, Ypsilanti, and Washtenaw County with ADA-accessible vehicles and paratransit (A-Ride) for riders with disabilities. Reduced fares for seniors, people with disabilities, and low-income riders.
People's Express
County transportation program offering low-cost accessible rides for older adults and people with disabilities in Washtenaw County communiti…
Waitlist / Capacity: Advance scheduling is generally required.
TheRide
Shared reservation-based accessible transportation service for riders whose disability prevents use of fixed-route bus service in the Ann Ar…
Waitlist / Capacity: Eligibility review can take up to 21 days per source
Western Washtenaw Area Value Express
Community transportation service providing low-cost rides for seniors and riders with disabilities in Chelsea, Dexter, Manchester, Grass Lak…
Waitlist / Capacity: Trips typically require advance reservation.