TheRide
What to do next
If the patient cannot use fixed-route transit because of disability, start the A-Ride application and then book trips through reservations.
Source & verification
A suggested script — adapt it to your situation:
Hi, I'm calling to ask about your services.
My name is [your name], and I'm interested in the A-Ride Accessible Transportation program.
I wanted to ask whether there are any requirements I should know about, such as Ann Arbor-Ypsilanti area service?
I also wanted to confirm your current hours. I see Reservation line weekdays 8 a.m.-5:30 p.m.; weekends 8 a.m.-5 p.m. Is that still accurate?
What is the cost for this service?
What is the best way to get started? I see apply for A-Ride eligibility, then call reservations to schedule trips.
Thank you so much for your help.
Always introduce yourself and ask to speak with someone who can help with your specific need.
Waitlist / Capacity: Eligibility review can take up to 21 days per source
Shared reservation-based accessible transportation service for riders whose disability prevents use of fixed-route bus service in the Ann Arbor-Ypsilanti area.
People's Express
County transportation program offering low-cost accessible rides for older adults and people with disabilities in Washtenaw County communiti…
Waitlist / Capacity: Advance scheduling is generally required.
Ann Arbor Area Transportation Authority (TheRide)
Fixed-route bus service throughout Ann Arbor, Ypsilanti, and Washtenaw County with ADA-accessible vehicles and paratransit (A-Ride) for ride…
Western Washtenaw Area Value Express
Community transportation service providing low-cost rides for seniors and riders with disabilities in Chelsea, Dexter, Manchester, Grass Lak…
Waitlist / Capacity: Trips typically require advance reservation.
Hope Clinic
Hope Clinic provides limited bus-token assistance to help patients reach healthcare appointments.
Waitlist / Capacity: Availability may depend on funding and patient status.