Michigan Department of Health and Human Services
What to do next
For Livingston County utility/rent emergency, apply for SER at MI Bridges first, then contact Salvation Army or local agencies.
Source & verification
A suggested script — adapt it to your situation:
Hi, I need help paying my utility bills and was hoping you could help.
My name is [your name], and I'm interested in the State Emergency Relief (SER) - Utility and Rent Assistance program.
I wanted to ask whether there are any requirements I should know about, such as Income at or below 150% FPL typically, Livingston County residents?
I also wanted to confirm your current hours. I see Mon-Fri 8am-5pm; online 24/7. Is that still accurate?
And just to confirm — is this service free of charge?
What is the best way to get started? I see apply online at newmibridges.michigan.gov or call 517-546-9600.
Thank you so much for your help.
Always introduce yourself and ask to speak with someone who can help with your specific need.
Waitlist / Capacity: Funding limited
MDHHS SER provides emergency utility shutoff prevention, rent/mortgage assistance, and emergency housing costs for Livingston County residents. Apply at local MDHHS office or online. SER is the gateway to THAW, Salvation Army, and other utility assistance.
Salvation Army Livingston County
Salvation Army Livingston County provides emergency utility assistance (shutoff prevention), enrollment into Consumers and DTE cost-reductio…
Waitlist / Capacity: Funding limited
Michigan Energy Assistance Program
State-funded program providing direct bill payment assistance for heat and electricity to low-income Michigan households. Administered by MD…
Waitlist / Capacity: Funding limited; apply early in heating season
Catholic Social Services of Washtenaw County
Provides emergency utility assistance (gas, electric, water) and one-time financial aid to income-eligible Washtenaw County residents facing…
Waitlist / Capacity: Funding limited; call as soon as notice received
Salvation Army Macomb
Salvation Army Macomb County locations provide limited emergency utility shutoff prevention and rent assistance with a shutoff notice and pr…
Waitlist / Capacity: Funding limited