Source: Ann Arbor Center for Independent LivingLast checked: Mar 29, 2026View source
A suggested script — adapt it to your situation:
Hi, I'm calling to ask about services for people with disabilities.
My name is [your name], and I'm interested in the AACIL - Independent Living Services for Adults with Disabilities program.
I wanted to ask whether there are any requirements I should know about, such as No income requirement for core IL services, Washtenaw and surrounding counties?
I also wanted to confirm your current hours. I see Mon-Fri 8:30am-5pm. Is that still accurate?
And just to confirm — is this service free of charge?
Thank you so much for your help.
Always introduce yourself and ask to speak with someone who can help with your specific need.
Waitlist / Capacity: Personal care attendant services may have wait
About this program
Peer-led center providing independent living skills training, advocacy, benefits counseling, personal care attendant services, assistive technology, housing referrals, and disability rights information for adults with disabilities in Washtenaw and surrounding counties.
Hours: Mon-Fri 8:30am-5pm
Location: 3941 Research Park Dr, Ann Arbor, 48108Directions
Who this serves & eligibility
Population: People with Disabilities, Seniors
Age: adults
Languages: EnglishASL
Income requirements: No income requirement for core IL services
Residency: Washtenaw and surrounding counties
Other requirements: Must have a disability
Documents needed: Disability documentation for some programs
Insurance accepted: free, medicaid
Cost: Core services free; some programs income-based
How to access: call
Fully ADA accessible; AAATA bus accessible
Verified last checked Mar 29, 2026. Always call ahead to confirm.
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