Source: Ann Arbor District LibraryLast checked: Mar 31, 2026View source
A suggested script — adapt it to your situation:
Hi, I'm calling to ask about services for people with disabilities.
My name is [your name], and I'm interested in the Accessible Library Materials and Reader Support program.
I wanted to ask whether there are any requirements I should know about, such as Washtenaw County residents with visual, physical, or print disabilities affecting reading access?
I also wanted to confirm your current hours. I see Library service hours vary; call or check online for current details. Is that still accurate?
And just to confirm — is this service free of charge?
What is the best way to get started? I see call or email the program to ask about eligibility and accessible-format services.
Thank you so much for your help.
Always introduce yourself and ask to speak with someone who can help with your specific need.
Waitlist / Capacity: Processing time varies for new registrations.
About this program
Accessible-library program offering audiobooks, braille, large-print materials, and adaptive reading support for people with visual, physical, or print disabilities.
Hours: Library service hours vary; call or check online for current details.
Location: 343 S Fifth Ave, Ann Arbor, 48104Directions
Who this serves & eligibility
Population: People with Disabilities, Adults, Children, Seniors
Languages: English
Residency: Washtenaw County residents with visual, physical, or print disabilities affecting reading access.
Other requirements: Enrollment may require certification depending on the service used.
Documents needed: Ask what eligibility certification or library-account information is needed.
Insurance accepted: free, not_applicable
Cost: Free accessible library service.
How to access: Call or email the program to ask about eligibility and accessible-format services.
Remote and library-based access to materials.
Verified last checked Mar 31, 2026. Always call ahead to confirm.
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