Source: OLHSALast checked: Mar 29, 2026View source
A suggested script — adapt it to your situation:
Hi, I need help paying my utility bills and was hoping you could help.
My name is [your name], and I'm interested in the Energy Assistance and MEAP - Oakland County program.
I wanted to ask whether there are any requirements I should know about, such as At or below 150% FPL for energy assistance, Oakland County?
I also wanted to confirm your current hours. I see Mon-Fri 8am-5pm. Is that still accurate?
And just to confirm — is this service free of charge?
What is the best way to get started? I see call 248-209-2600 or visit olhsa.org to apply.
Thank you so much for your help.
Always introduce yourself and ask to speak with someone who can help with your specific need.
Waitlist / Capacity: Funding limited; apply early in heating season
About this program
OLHSA administers MEAP (Michigan Energy Assistance Program) and weatherization services for low-income Oakland County households. Provides direct utility payment assistance and home energy efficiency improvements.
Hours: Mon-Fri 8am-5pm
Location: 196 Cesar E. Chavez Ave, Pontiac, 48343Directions
Who this serves & eligibility
Population: Adults, Families, Seniors, Low Income
Age: All ages
Languages: EnglishSpanish
Income requirements: At or below 150% FPL for energy assistance
Residency: Oakland County
Other requirements: Must have utility shutoff notice
Documents needed: Utility shutoff notice|ID|proof of income|lease/mortgage
Insurance accepted: free
Cost: Free
How to access: Call 248-209-2600 or visit olhsa.org to apply
Pontiac office
Verified last checked Mar 29, 2026. Always call ahead to confirm.
Also try these resources
Utilities AssistanceStatewide
MEAP - Energy and Utility Bill Assistance
Michigan Energy Assistance Program
State-funded program providing direct bill payment assistance for heat and electricity to low-income Michigan households. Administered by MD…
Waitlist / Capacity: Funding limited; apply early in heating season