Source: Ann Arbor District LibraryLast checked: Apr 1, 2026View source
A suggested script β adapt it to your situation:
Hi, I'm calling to ask about services for people with disabilities.
My name is [your name], and I'm interested in the Accessible Library Materials and Reader Support program.
I wanted to ask whether there are any requirements I should know about, such as Washtenaw County residents with visual, physical, or print disabilities affecting reading access?
I also wanted to confirm your current hours. I see Library service hours vary; call or check online for current details. Is that still accurate?
And just to confirm β is this service free of charge?
What is the best way to get started? I see call or email the program to ask about eligibility and accessible-format services.
Thank you so much for your help.
Always introduce yourself and ask to speak with someone who can help with your specific need.
Waitlist / Capacity: Processing time varies for new registrations.
About this program
Accessible-library program offering audiobooks, braille, large-print materials, and adaptive reading support for people with visual, physical, or print disabilities.
Hours: Library service hours vary; call or check online for current details.
Location: 343 S Fifth Ave, Ann Arbor, 48104Directions
Who this serves & eligibility
Population: People with Disabilities, Adults, Children, Seniors
Languages: English
Residency: Washtenaw County residents with visual, physical, or print disabilities affecting reading access.
Other requirements: Enrollment may require certification depending on the service used.
Documents needed: Ask what eligibility certification or library-account information is needed.
Insurance accepted: free, not_applicable
Cost: Free accessible library service.
How to access: Call or email the program to ask about eligibility and accessible-format services.
Remote and library-based access to materials.
Verified last checked Apr 1, 2026. Always call ahead to confirm.
Also try these resources
Disability Services
Disability Benefits and Rights Advocacy
Washtenaw Association for Community Advocacy
Advocacy organization supporting people with developmental and intellectual disabilities and their families with SSI, Medicaid, guardianshipβ¦
Waitlist / Capacity: Response times vary by staff capacity.
Ann Arbor, Washtenaw
Monday-Thursday business hours; call for current schedule.