Crisis & Emergency
Emergency Shelter
Wayne Metropolitan Community Action Agency
Emergency shelter line.
Wayne
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Crisis & EmergencyWayne CountyVerified
Wayne Metro Crisis Stabilization and Emergency Navigation
Wayne Metro Community Action Agency
What to do next
Call 313-388-9799 for crisis navigation and emergency resource referral
Source & verification
A suggested script ā adapt it to your situation:
Hi, I have an emergency and need immediate help.
My name is [your name], and I'm interested in the Wayne Metro Crisis Stabilization and Emergency Navigation program.
I wanted to ask whether there are any requirements I should know about, such as At or below 200% FPL, Wayne County?
I also wanted to confirm your current hours. I see Mon-Fri 8am-5pm. Is that still accurate?
And just to confirm ā is this service free of charge?
What is the best way to get started? I see call_or_walk_in.
Thank you so much for your help.
Always introduce yourself and ask to speak with someone who can help with your specific need.
About this program
Crisis stabilization and emergency resource navigation for Wayne County residents. Connects individuals and families in acute crisis to emergency shelter, food, utility assistance, and benefits enrollment. Case managers help stabilize households facing multiple simultaneous crises.
Hours: Mon-Fri 8am-5pm
Who this serves & eligibility
Population: Low Income, Experiencing Homelessness, Families
Age: all_ages
Languages: EnglishSpanishArabic
Income requirements: At or below 200% FPL
Residency: Wayne County
Documents needed: ID|proof_of_income|proof_of_crisis
Insurance accepted: free
Cost: Free
How to access: call_or_walk_in
DDOT bus accessible
Verified last checked Mar 30, 2026. Always call ahead to confirm.
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