Source: U.S. Department of Veterans AffairsLast checked: Mar 30, 2026View source
A suggested script β adapt it to your situation:
Hi, I'm calling to ask about your services.
My name is [your name], and I'm interested in the VA Ann Arbor - Comprehensive Veteran Healthcare and Benefits program.
I wanted to ask whether there are any requirements I should know about, such as Eligibility based on veteran status and service-connected conditions, Must be enrolled in VA healthcare?
I also wanted to confirm your current hours. I see Mon-Fri 8am-4:30pm (urgent care 8am-7pm M-F, Sat 8am-noon). Is that still accurate?
And just to confirm β is this service free of charge?
What is the best way to get started? I see call_or_online.
Thank you so much for your help.
Always introduce yourself and ask to speak with someone who can help with your specific need.
Waitlist / Capacity: New patient wait times vary by service line
About this program
Full-service VA medical center providing primary care, mental health, specialty care, substance use treatment, and social work services for eligible veterans. Also offers homeless veteran programs, caregiver support, and benefits enrollment assistance.
Hours: Mon-Fri 8am-4:30pm (urgent care 8am-7pm M-F, Sat 8am-noon)
Location: 2215 Fuller Rd, Ann Arbor, 48105Directions
Who this serves & eligibility
Population: Veterans
Age: adults
Languages: EnglishInterpreter Available
Income requirements: Eligibility based on veteran status and service-connected conditions
Residency: Must be enrolled in VA healthcare
Other requirements: DD-214 required for enrollment