Financial Assistance
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Financial AssistanceWayne CountyVerified
United Way ALICE Benefits Navigation and Financial Coaching
United Way for Southeastern Michigan
What to do next
Call 313-226-9200 or visit liveunitedsem.org for benefits screening and financial coaching
Source & verification
A suggested script — adapt it to your situation:
Hi, I'm calling to ask about emergency financial assistance.
My name is [your name], and I'm interested in the United Way ALICE Benefits Navigation and Financial Coaching program.
I wanted to ask whether there are any requirements I should know about, such as At or below 200% FPL preferred, Wayne, Oakland, or Macomb counties?
I also wanted to confirm your current hours. I see Mon-Fri 8:30am-5pm. Is that still accurate?
And just to confirm — is this service free of charge?
What is the best way to get started? I see call_or_online.
Thank you so much for your help.
Always introduce yourself and ask to speak with someone who can help with your specific need.
About this program
United Way for SE Michigan provides benefits screening, SNAP/Medicaid enrollment assistance, ALICE project emergency support navigation, and free financial coaching for low-income households across Wayne, Oakland, and Macomb counties.
Hours: Mon-Fri 8:30am-5pm
Who this serves & eligibility
Population: Low Income, Families
Age: adults
Languages: EnglishSpanish
Income requirements: At or below 200% FPL preferred
Residency: Wayne, Oakland, or Macomb counties
Documents needed: ID|proof_of_income
Insurance accepted: free
Cost: Free
How to access: call_or_online
Near DDOT and QLINE routes
Verified last checked Mar 30, 2026. Always call ahead to confirm.
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