Trinity Health St. Joseph Mercy Ann Arbor
What to do next
Patients with unresolved hospital bills should call 734-712-3456 to apply for charity care. Can apply up to 240 days post-billing.
Source & verification
A suggested script — adapt it to your situation:
Hi, I'm looking for medical care and wanted to ask about your services.
My name is [your name], and I'm interested in the Financial Assistance and Charity Care program.
I wanted to ask whether there are any requirements I should know about, such as Free care at or below 200% FPL; discounts up to 400% FPL, Patients served at St. Joseph Mercy Ann Arbor?
I also wanted to confirm your current hours. I see Monday-Friday 8:30am-5pm. Is that still accurate?
And just to confirm — is this service free of charge?
What is the best way to get started? I see call financial counseling or apply at hospital billing office.
Thank you so much for your help.
Always introduce yourself and ask to speak with someone who can help with your specific need.
Hospital financial assistance program providing free or discounted care for patients at or below 200% FPL (free) and up to 400% FPL (discounted). Patients may apply up to 240 days after billing. Financial counselors can also help enroll in Medicaid.
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