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Reserve-A-Ride
Jackson Area Transportation Authority
What to do next
Call dispatch at least 24 hours ahead when arranging transportation for seniors or patients with disability-related access needs.
Source & verification
A suggested script — adapt it to your situation:
Hi, I'm calling to ask about your services.
My name is [your name], and I'm interested in the Reserve-A-Ride program.
Could you tell me who is eligible for this program?
I also wanted to confirm your current hours. I see City limits: Monday-Friday 6:00 a.m.-10:00 p.m., Saturday 10:00 a.m.-10:00 p.m., Sunday 10:00 a.m.-5:00 p.m.; county limits: Monday, Wednesday, Friday 6:00 a.m.-6:00 p.m.; scheduling Monday-Friday 8:00 a.m.-5:00 p.m. Is that still accurate?
What is the cost for this service?
What is the best way to get started? I see call the dispatch office to schedule a ride; advanced reservations are recommended.
Thank you so much for your help.
Always introduce yourself and ask to speak with someone who can help with your specific need.
About this program
Curb-to-curb transportation service for Jackson County residents, including riders with disabilities, with advanced reservations and limited countywide service days outside city limits.
Hours: City limits: Monday-Friday 6:00 a.m.-10:00 p.m., Saturday 10:00 a.m.-10:00 p.m., Sunday 10:00 a.m.-5:00 p.m.; county limits: Monday, Wednesday, Friday 6:00 a.m.-6:00 p.m.; scheduling Monday-Friday 8:00 a.m.-5:00 p.m.
Who this serves & eligibility
Population: Adults, Seniors, People with Disabilities
Languages: English
Insurance accepted: self_pay, not_applicable
Cost: Reduced fare is available for passengers with disabilities; check the current rider guide for fares.
How to access: Call the dispatch office to schedule a ride; advanced reservations are recommended.
Curb-to-curb service with reasonable assistance and accessible vehicles for riders with disabilities.
Verified last checked Apr 16, 2026. Always call ahead to confirm.
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