Information and Referral and Options Counseling
WellWise Services Area Agency on Aging
What to do next
Use WellWise when the patient or caregiver needs disability-linked aging navigation, counseling on options, or referral to community supports.
Source & verification
A suggested script — adapt it to your situation:
Hi, I'm calling to ask about services for people with disabilities.
My name is [your name], and I'm interested in the Information and Referral and Options Counseling program.
Could you tell me who is eligible for this program?
Could you also tell me your current hours and whether I need an appointment?
And just to confirm — is this service free of charge?
What is the best way to get started? I see call, email, or submit a referral through WellWise Services.
Thank you so much for your help.
Always introduce yourself and ask to speak with someone who can help with your specific need.
About this program
Area Agency on Aging resource navigation for older adults, adults with disabilities, and caregivers in Jackson County, including referrals, options counseling, Medicare counseling, and home safety support.