A suggested script β adapt it to your situation:
Hi, I'm looking for medical care and wanted to ask about your services.
My name is [your name], and I'm interested in the Primary Care and Medicare Support program.
Could you tell me who is eligible for this program?
I also wanted to confirm your current hours. I see Explore our extensive network of locations providing personalized, Medicare-friendly healthcare across the U.S. Is that still accurate?
And just to confirm β is this service free of charge?
What is the best way to get started? I see call or visit website.
Thank you so much for your help.
Always introduce yourself and ask to speak with someone who can help with your specific need.
About this program
Website: oakstreethealth.com Provides primary healthcare for adults on Medicare. Transportation to doctor appointments, community room with daily activities, cooling and warming center available for Oak Street Health patients. β’
Hours: Explore our extensive network of locations providing personalized, Medicare-friendly healthcare across the U.S.
Service area: Statewide Michigan
Who this serves & eligibility
Population: Adults
Languages: EnglishSpanish
Other requirements: Yes, your Patient Relations Manager (PRM) can work with you to determine if you are eligible for Medicaid.