Michigan ENROLLS
What to do next
Call after patient is determined Medicaid-eligible to help them select a health plan.
Source & verification
A suggested script — adapt it to your situation:
Hi, I'm calling to ask about your services.
My name is [your name], and I'm interested in the Michigan ENROLLS Health Plan Selection program.
I wanted to ask whether there are any requirements I should know about, such as Medicaid eligibility required, Michigan residents?
I also wanted to confirm your current hours. I see Monday-Friday 8am-6pm. Is that still accurate?
And just to confirm — is this service free of charge?
What is the best way to get started? I see call 1-888-367-6557 (TTY: 1-888-263-5897).
Thank you so much for your help.
Always introduce yourself and ask to speak with someone who can help with your specific need.
State program that helps Medicaid-eligible Michigan residents select a managed care health plan. Staffed by health plan navigators who provide unbiased help choosing a Medicaid or Healthy Michigan Plan health plan.
Michigan Department of Health and Human Services
Online portal to apply for Michigan Medicaid, SNAP food assistance, TANF cash assistance, child care assistance, and other state benefits. A…
Packard Health
Certified application counselors help with Marketplace coverage, Medicaid, MIChild, and Washtenaw Health Plan navigation.
Michigan ENROLLS
State enrollment service for Medicaid members choosing, changing, or leaving health and dental plans.
Washtenaw Health Plan
Low-income Washtenaw County access point for people not eligible for Medicaid, Marketplace, or employer insurance.