Michigan 211
What to do next
Call 2-1-1 first when unsure where to start - operators connect callers to local resources by ZIP code.
Source & verification
A suggested script — adapt it to your situation:
Hi, I have an emergency and need immediate help.
My name is [your name], and I'm interested in the Michigan 211 Helpline program.
I wanted to ask whether there are any requirements I should know about, such as Michigan residents?
I also wanted to confirm your current hours. I see 24/7, 365 days a year. Is that still accurate?
And just to confirm — is this service free of charge?
What is the best way to get started? I see call 2-1-1, text zip code to 898-211, or chat at mi211.org.
Thank you so much for your help.
Always introduce yourself and ask to speak with someone who can help with your specific need.
Statewide free 24/7 helpline connecting Michigan residents to health and human services resources including food, housing, utility assistance, mental health, and more. Available by phone, text (zip to 898-211), and online chat.
Macomb County Department of Human Services
Macomb County MDHHS office provides crisis navigation for residents in emergency situations. State Emergency Relief (SER) covers immediate n…
OLHSA (Oakland Livingston Human Service Agency)
OLHSA provides emergency crisis navigation connecting Oakland County residents to immediate housing, food, utility, and financial assistance…
Wayne Metro Community Action Agency
Crisis stabilization and emergency resource navigation for Wayne County residents. Connects individuals and families in acute crisis to emer…
Oakland Community Health Network
24/7 psychiatric emergency, crisis intervention, and assessment center for mental health emergencies.