Michigan Department of Health and Human Services
What to do next
Refer for SNAP, Medicaid, TANF, or SER utility/rent emergency assistance. Apply online or call 734-481-2000.
Source & verification
A suggested script — adapt it to your situation:
Hi, I'm calling to ask about emergency financial assistance.
My name is [your name], and I'm interested in the MDHHS Washtenaw County - Benefits and Emergency Assistance program.
I wanted to ask whether there are any requirements I should know about, such as Varies by program; income-based eligibility for all programs, Washtenaw County residents?
I also wanted to confirm your current hours. I see Mon-Fri 8am-5pm. Is that still accurate?
And just to confirm — is this service free of charge?
What is the best way to get started? I see call 734-481-2000 or apply online at newmibridges.michigan.gov.
Thank you so much for your help.
Always introduce yourself and ask to speak with someone who can help with your specific need.
MDHHS Washtenaw County office administers SNAP food assistance, Medicaid, TANF cash assistance, and State Emergency Relief (SER) for utility/rent/emergency needs. Front-door benefits and emergency assistance for Washtenaw County residents.
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