Social Security Administration
What to do next
For Medicare beneficiaries struggling with prescription costs, apply for Extra Help at ssa.gov or call 1-800-772-1213.
Source & verification
A suggested script — adapt it to your situation:
Hi, I'm calling to ask about prescription assistance or medication help.
My name is [your name], and I'm interested in the Extra Help - Medicare Part D Low Income Subsidy program.
I wanted to ask whether there are any requirements I should know about, such as Up to $22,590 individual / $30,660 couple (2025 approximate); varies annually, US residents?
I also wanted to confirm your current hours. I see SSA line Mon-Fri 8am-7pm. Is that still accurate?
And just to confirm — is this service free of charge?
What is the best way to get started? I see apply online at ssa.gov, call SSA at 1-800-772-1213, or visit local Social Security office.
Thank you so much for your help.
Always introduce yourself and ask to speak with someone who can help with your specific need.
Federal program that helps Medicare beneficiaries with limited income and resources pay for prescription drug plan costs including premiums, deductibles, and copays. Also called the Low Income Subsidy (LIS). Can save up to $5,000/year.
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