Detroit Wayne Integrated Health Network
What to do next
Ensure patients know they can dial 988 anywhere for immediate crisis support, or use the local DWIHN line for linkage.
Source & verification
A suggested script — adapt it to your situation:
Hi, I'm calling to ask about mental health counseling or support.
My name is [your name], and I'm interested in the 24/7 Crisis and Access Helpline program.
I wanted to ask whether there are any requirements I should know about, such as Wayne County residents for access services?
I also wanted to confirm your current hours. I see Helpline 24/7; customer service weekdays 8 a.m.-4:30 p.m. Is that still accurate?
And just to confirm — is this service free of charge?
What is the best way to get started? I see call the 24/7 helpline.
Thank you so much for your help.
Always introduce yourself and ask to speak with someone who can help with your specific need.
Waitlist / Capacity: For immediate safety concerns, call 911 or dial 988
24/7 behavioral health crisis and access line for Wayne County residents, including mental health and substance use screening and referral. Call 988 for immediate support.
Detroit Wayne Integrated Health Network
DWIHN coordinates mental health, substance use disorder, and developmental disability services for Wayne County residents. Provides access t…
Waitlist / Capacity: Access varies by provider; call for availability
Detroit Wayne Integrated Health Network (DWIHN)
Website: www.dwihn.org Crisis management and behavioral health services for adults and children experiencing a crisis.
Hegira Health, Inc.
Website: www.hegirahealth.org Provides behavioral health services to infants through adults. 24-hour emergency psychiatric walk-in screening…
Starfish Family Services
Outpatient behavioral health services for children and families in Wayne County.