Source: IHN at Alpha HouseLast checked: Mar 29, 2026View source
A suggested script — adapt it to your situation:
Hi, I need help finding emergency housing or shelter.
My name is [your name], and I'm interested in the Family Emergency Shelter program.
I wanted to ask whether there are any requirements I should know about, such as Washtenaw County?
I also wanted to confirm your current hours. I see Call for intake; shelter operates 24/7. Is that still accurate?
And just to confirm — is this service free of charge?
What is the best way to get started? I see call 734-961-1999 (HAWC coordinated entry) or 734-822-0220 directly.
Thank you so much for your help.
Always introduce yourself and ask to speak with someone who can help with your specific need.
Waitlist / Capacity: Capacity 6-8 families; may have waitlist
About this program
Emergency shelter for homeless families in Washtenaw County providing up to 90 days of temporary housing for up to 6-8 families. Each family gets private space, 3 meals daily, personal/hygiene items, and a Housing Support Coordinator.
Hours: Call for intake; shelter operates 24/7
Location: 4290 Jackson Rd, Ann Arbor, 48103Directions