Source: United Way for Southeastern MichiganLast checked: Mar 29, 2026View source
A suggested script — adapt it to your situation:
Hi, I'm calling to ask about emergency financial assistance.
My name is [your name], and I'm interested in the United Way ALICE Benefits Navigation and Financial Coaching program.
I wanted to ask whether there are any requirements I should know about, such as At or below 200% FPL preferred, Wayne, Oakland, or Macomb counties?
I also wanted to confirm your current hours. I see Mon-Fri 8:30am-5pm. Is that still accurate?
And just to confirm — is this service free of charge?
What is the best way to get started? I see call_or_online.
Thank you so much for your help.
Always introduce yourself and ask to speak with someone who can help with your specific need.
About this program
United Way for SE Michigan provides benefits screening, SNAP/Medicaid enrollment assistance, ALICE project emergency support navigation, and free financial coaching for low-income households across Wayne, Oakland, and Macomb counties.