Source: Society of St. Vincent de PaulLast checked: Mar 29, 2026View source
A suggested script β adapt it to your situation:
Hi, I'm calling to ask about your services.
My name is [your name], and I'm interested in the SVDP Washtenaw - Clothing and Household Goods Assistance program.
I wanted to ask whether there are any requirements I should know about, such as Low-income households; no strict cutoff, Washtenaw County preferred?
I also wanted to confirm your current hours. I see Mon-Sat 9am-5pm. Is that still accurate?
And just to confirm β is this service free of charge?
What is the best way to get started? I see walk_in_or_call.
Thank you so much for your help.
Always introduce yourself and ask to speak with someone who can help with your specific need.
About this program
Provides free clothing, household items, furniture, and basic needs support to low-income individuals and families in Washtenaw County through thrift stores and direct assistance. Emergency assistance available.
Hours: Mon-Sat 9am-5pm
Location: 218 N Main St, Ann Arbor, 48104Directions
Who this serves & eligibility
Population: Low Income, Experiencing Homelessness
Age: all_ages
Languages: English
Income requirements: Low-income households; no strict cutoff
Residency: Washtenaw County preferred
Documents needed: None required for basic needs; ID helpful
Insurance accepted: free
Cost: Free; thrift store discounts for low-income
How to access: walk_in_or_call
AAATA bus accessible downtown Ann Arbor
Verified last checked Mar 29, 2026. Always call ahead to confirm.
Also try these resources
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Low-Cost Furniture, Appliances, and Household Goods
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Waitlist / Capacity: Inventory changes based on donations.