Supportive Connections
What to do next
Refer by phone or online when the person needs low-barrier help getting connected to substance use or related support services.
Source & verification
A suggested script — adapt it to your situation:
Hi, I'm calling about your addiction treatment or recovery support.
My name is [your name], and I'm interested in the Supportive Connections program.
I wanted to ask whether there are any requirements I should know about, such as Available to individuals who have a connection to Ann Arbor?
I also wanted to confirm your current hours. I see Call or use online referral; short-term case management available. Is that still accurate?
And just to confirm — is this service free of charge?
What is the best way to get started? I see complete the online form, email, or call to request support or make a referral.
Thank you so much for your help.
Always introduce yourself and ask to speak with someone who can help with your specific need.
City of Ann Arbor support program providing voluntary, individualized connection to resources, short-term case management, and pathways to longer-term help for people experiencing substance use challenges, behavioral health concerns, or housing instability.
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