Source: Community Action Agency of South Central MichiganLast checked: Apr 15, 2026View source
A suggested script β adapt it to your situation:
Hi, I'm calling to ask about emergency financial assistance.
My name is [your name], and I'm interested in the Emergency Assistance Programs program.
I wanted to ask whether there are any requirements I should know about, such as Income eligibility thresholds apply; most programs require household income at or below a percentage of the federal poverty level?
Could you also tell me your current hours and whether I need an appointment?
And just to confirm β is this service free of charge?
What is the best way to get started? I see call CAASCM or visit the website to learn about current programs and apply for emergency assistance.
Thank you so much for your help.
Always introduce yourself and ask to speak with someone who can help with your specific need.
About this program
Community action agency offering emergency financial assistance, energy bill payment help (LIHEAP), emergency food support, and other basic needs programs for low-income residents of Jackson County and surrounding South Central Michigan counties.
Service area: Jackson County
Who this serves & eligibility
Population: Adults, Families, Seniors, Low Income
Languages: English
Income requirements: Income eligibility thresholds apply; most programs require household income at or below a percentage of the federal poverty level.
Insurance accepted: free, not_applicable
Cost: Services are free; income eligibility requirements apply.
How to access: Call CAASCM or visit the website to learn about current programs and apply for emergency assistance.
Verified last checked Apr 15, 2026. Always call ahead to confirm.
Also try these resources
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Waitlist / Capacity: Counselor availability varies by demand.
Statewide
Phone and online support available; check website for current hours.