Mental HealthStatewide
Crisis Text Line
Free 24/7 text-based crisis support for people in any type of crisis. Text HOME to 741741 to connect with a trained crisis counselor. Availa…
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Mental HealthJackson CountyVerified
Access Center and 24/7 Crisis Services
LifeWays
What to do next
Use the Access line for outpatient linkage and the 24/7 crisis line for immediate behavioral health support.
Source & verification
A suggested script — adapt it to your situation:
Hi, I'm calling to ask about mental health counseling or support.
My name is [your name], and I'm interested in the Access Center and 24/7 Crisis Services program.
Could you tell me who is eligible for this program?
I also wanted to confirm your current hours. I see Jackson office Monday-Friday 8:00 a.m.-7:00 p.m.; crisis line 24/7. Is that still accurate?
And just to confirm — is this service free of charge?
What is the best way to get started? I see call the Access line for intake or the crisis line any time for urgent behavioral health support.
Thank you so much for your help.
Always introduce yourself and ask to speak with someone who can help with your specific need.
About this program
Community mental health access center offering behavioral health intake, service connection, and 24/7 crisis phone support for Jackson residents.
Hours: Jackson office Monday-Friday 8:00 a.m.-7:00 p.m.; crisis line 24/7.
Who this serves & eligibility
Population: Adults, Children, Adolescent, Families, People with Disabilities, Low Income
Languages: English
Insurance accepted: free, not_applicable
How to access: Call the Access line for intake or the crisis line any time for urgent behavioral health support.
Verified last checked Apr 16, 2026. Always call ahead to confirm.
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