Source: Oakland Community Health NetworkLast checked: Mar 29, 2026View source
A suggested script — adapt it to your situation:
Hi, I'm calling to ask about mental health counseling or support.
My name is [your name], and I'm interested in the Mental Health and SUD Outpatient Navigation program.
I wanted to ask whether there are any requirements I should know about, such as Priority for Medicaid-eligible and uninsured Oakland County residents, Oakland County residents?
I also wanted to confirm your current hours. I see Access: Mon-Fri 8am-8pm; Crisis line: 24/7. Is that still accurate?
What is the cost for this service?
What is the best way to get started? I see call 248-464-6363 Mon-Fri 8am-8pm for access; crisis line 888-238-0611 or 988 (24/7).
Thank you so much for your help.
Always introduce yourself and ask to speak with someone who can help with your specific need.
Waitlist / Capacity: Access varies by provider
About this program
OCHN coordinates mental health, substance use disorder, and developmental disability services for approximately 30,000 Oakland County residents across 400+ service sites. Provides access and referral to outpatient therapy, psychiatry, and SUD treatment.