Source: Lighthouse MichiganLast checked: Mar 29, 2026View source
A suggested script β adapt it to your situation:
Hi, I'm calling to ask about emergency financial assistance.
My name is [your name], and I'm interested in the Crisis Resolution and Financial Assistance program.
I wanted to ask whether there are any requirements I should know about, such as Low-income eligibility, Oakland County?
I also wanted to confirm your current hours. I see Mon-Fri business hours; call for current availability. Is that still accurate?
And just to confirm β is this service free of charge?
What is the best way to get started? I see call 248-920-6000 to request crisis assistance.
Thank you so much for your help.
Always introduce yourself and ask to speak with someone who can help with your specific need.
Waitlist / Capacity: Funding limited; not always available
About this program
Lighthouse's Crisis Resolution program provides short-term emergency financial assistance for utility and housing costs, moving toward long-term family stabilization. Also offers financial coaching and self-sufficiency planning.
Hours: Mon-Fri business hours; call for current availability