Domestic Violence & Safety
24-Hour Crisis Line
HAVEN
Oakland County's primary organization for domestic violence and sexual assault victims, offering a 24-hour crisis line, shelter, counseling,…
Pontiac, Oakland
24/7
Back to Domestic Violence & Safety
Domestic Violence & SafetyWayne CountyVerified
First Step - DV Shelter, Advocacy, and Hotline
First Step
What to do next
Call 24/7 hotline at 734-453-5248 for immediate safety help
Source & verification
A suggested script — adapt it to your situation:
Hi, I need help. I'm looking for safety resources.
My name is [your name], and I'm interested in the First Step - DV Shelter, Advocacy, and Hotline program.
I wanted to ask whether there are any requirements I should know about, such as No income requirement, Wayne County; others served as capacity allows?
I also wanted to confirm your current hours. I see 24/7 hotline; office hours Mon-Fri 8am-5pm. Is that still accurate?
And just to confirm — is this service free of charge?
What is the best way to get started? I see call_24_7.
Thank you so much for your help.
Always introduce yourself and ask to speak with someone who can help with your specific need.
Waitlist / Capacity: Emergency shelter space limited; call immediately
About this program
Provides 24/7 crisis hotline, emergency shelter, legal advocacy, counseling, and community education for survivors of domestic violence in Wayne County. Emergency shelter and transitional housing available.
Hours: 24/7 hotline; office hours Mon-Fri 8am-5pm
Who this serves & eligibility
Population: Survivor Of Violence, Adults, Children
Age: all_ages
Languages: EnglishSpanishInterpreter Available
Income requirements: No income requirement
Residency: Wayne County; others served as capacity allows
Documents needed: None required
Insurance accepted: free
Cost: Free and confidential
How to access: call_24_7
Transportation assistance available for shelter access
Verified last checked Mar 29, 2026. Always call ahead to confirm.
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