Source: The Dispute Resolution CenterLast checked: Mar 31, 2026View source
A suggested script — adapt it to your situation:
Hi, I'm looking for free legal help and wanted to know if I qualify.
My name is [your name], and I'm interested in the Community Mediation and Conflict Resolution Services program.
I wanted to ask whether there are any requirements I should know about, such as Washtenaw residents seeking mediation or structured conflict-resolution support?
I also wanted to confirm your current hours. I see Monday-Friday business hours; call for current intake availability. Is that still accurate?
And just to confirm — is this service free of charge?
What is the best way to get started? I see call or email the center to ask about mediation intake, fees, and case eligibility.
Thank you so much for your help.
Always introduce yourself and ask to speak with someone who can help with your specific need.
Waitlist / Capacity: Scheduling depends on mediator availability and case type.
About this program
Nonprofit dispute-resolution center providing confidential low-cost mediation, facilitation, restorative practices, and conflict-resolution support for family, custody, housing, school, and community disputes.
Hours: Monday-Friday business hours; call for current intake availability.
Location: 4133 Washtenaw Ave Suite B125, Ann Arbor, 48108Directions
Who this serves & eligibility
Population: Adults, Families, Adolescent, Seniors, Low Income
Languages: English
Residency: Washtenaw residents seeking mediation or structured conflict-resolution support.
Other requirements: This is mediation and conflict resolution rather than full court representation.
Documents needed: Ask what case documents or court notices are helpful before intake.