Source: AgeWays Nonprofit Senior ServicesLast checked: Mar 29, 2026View source
A suggested script — adapt it to your situation:
Hi, I'm calling to ask about services for older adults.
My name is [your name], and I'm interested in the Senior Information and Assistance - Livingston County program.
I wanted to ask whether there are any requirements I should know about, such as Priority for low-income seniors, Livingston|Macomb|Oakland|Washtenaw|Monroe|St. Clair county?
I also wanted to confirm your current hours. I see Monday-Friday 8am-5pm. Is that still accurate?
And just to confirm — is this service free of charge?
What is the best way to get started? I see call 800-852-7795 (Mon-Fri 8am-5pm) or 248-357-2255.
Thank you so much for your help.
Always introduce yourself and ask to speak with someone who can help with your specific need.
Waitlist / Capacity: Some programs may have waitlists
About this program
AgeWays (formerly Area Agency on Aging 1-B) provides information, referral, and care coordination for seniors in Livingston, Macomb, Oakland, Washtenaw, Monroe, and St. Clair counties. Connects seniors to meals, transportation, in-home services, caregiver support, and community resources.
Hours: Monday-Friday 8am-5pm
Location: 29100 Northwestern Hwy Suite 400, Southfield, 48034Directions
Who this serves & eligibility
Population: Seniors, People with Disabilities, Low Income
Age: Age 60+
Languages: EnglishInterpreter Available
Income requirements: Priority for low-income seniors
Residency: Livingston|Macomb|Oakland|Washtenaw|Monroe|St. Clair county